Access to Essential Medical Eye Care Services Expanded for VSP Members in Response to COVID-19 Pandemic

Telemedicine resources and guidelines also now available to VSP network doctors

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RANCHO CORDOVA, Calif.,  In response to meeting the needs of its members during the COVID-19 pandemicVSP Global® has expanded access to essential medical eye care services for most VSP Vision Care insured members and their covered dependents. It is effective today through May 31, 2020 for most VSP members who do not already have this benefit.

By doing so, these members now have access to supplemental medical eye care for the detection, treatment, and management of ocular and visual conditions, and can see their VSP network doctor in-person or remotely to get treatment for a variety of conditions including conjunctivitis, eye trauma, and sudden changes to vision. Eligible members can also use their routine VSP coverage for lost or broken glasses or replacement contact lenses to meet immediate eyewear needs by contacting their VSP network doctor.

“Expanding essential medical eye care services for VSP members is critical to ensure they can access the care they need in this COVID-19 environment,” said Michael Guyette, president and CEO of VSP Global. “In doing so, we can help keep VSP members and their VSP network doctors connected, lowering the likelihood of our members visiting primary care physicians or emergency rooms and reducing demand on our strained healthcare system during this unprecedented time.”

Recently, optometrists were included as essential critical infrastructure workers as part of guidance from the Cybersecurity and Infrastructure Security Agency. Additionally, as new legislation allows optometric physicians the flexibility and recognition to treat patients remotely, a webinar resource for VSP network doctors, “Optometry & Telemedicine During COVID-19,” is now available from Premier Academy360. During the COVID-19 pandemic, telemedicine can make it safer for doctors and patients by allowing doctors to communicate, evaluate, and manage certain eye health needs. The webinar explores guidelines and how a practice can implement telemedicine, as well as information about telemedicine coverage through VSP plans. It is available on-demand here:

Additionally, Eyefinity is providing telemedicine functionality to all Eyefinity EHR users to enable efficient documentation and coding of remote patient consultations. This supports VSP network doctors’ ability to ramp up telemedicine capabilities for patients with essential eye care needs. In the coming weeks, Eyefinity is also slated to make available patient video chat technology for Eyefinity EHR users.

As the COVID-19 pandemic evolves, Premier Academy360 will accelerate efforts to offer free education and training resources for VSP network practices. Details will be shared in the weeks ahead, with access to resources on topics ranging from applying for Small Business Administration loans, to leadership, and financial management. 

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About VSP Global
VSP Global is a doctor-governed company that exists to create value for members and opportunities for VSP network doctors. Our industry-leading businesses include VSP® Vision Care, the only national not-for-profit vision benefits company, which provides access to eye care for nearly 90 million members through a network of over 40,000 doctors worldwide; Marchon® Eyewear Inc., one of the world’s largest designers, manufacturers and distributors of high-quality eyewear and sunwear; VSP Optics, industry leaders in ophthalmic technology and lab services, providing custom lens solutions for the vision and lifestyle needs of patients; Eyefinity®, the industry leader in practice management and electronic health record software; VSP Retail, which focuses on increasing access to eye care and eyewear through multiple channels, and VSP® Ventures, which offers care-focused, customized choices for doctors looking to transition their practice.





Jace Duval